Last revised: June 8, 2015
Please review the entire policy to learn the types of End User information Krunch Kitchen LLC gathers, how Krunch Kitchen LLC uses that End User information, what End User information is disclosed and to what third parties, and how Krunch Kitchen LLC safeguards your End User information.
I. Information Krunch Kitchen LLC Collects
A. Personal Information and Non-Identifying Information
When you create an account with us to use the Site, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your full name, phone number, email address, home and business postal addresses, photos of you, and any other information that could be used to personally identify you.
We also collect other information that you provide as part of registration and the administration and personalization of your account with us that does not identify you (“Non-Identifying Information”). Non-Identifying Information includes, but is not limited to, your zip code (on its own), gender, age, and individual preferences. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your gender only or your viewing preferences).
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Site, facilitate and complete transactions for you, ,and respond to correspondence from you. We may also use your Personal Information to contact you with ordering, newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your account information.
We may also combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the Site, and to analyze and understand how the Site is used.
B. Usage Data
When you visit the Website, whether you are logged in or just browsing without logging in, our servers automatically record information that your browser sends whenever you visit a website. Similarly, when you log into the Site using the Mobile App, our services automatically record information that the Mobile App sends. The information sent automatically by your browser and the Mobile App is referred to as “Usage Data.” This Usage Data may include information such as the manufacturer and model of your mobile device, your Internet Service Provider (ISP); your device’s Internet Protocol (“IP”) address (or other device identifier), browser type, and operating system; referring/exit pages; clickstream data; pages of the Website that you visit, the time spent on those pages or interacting with certain portions of the Mobile App, information you search for on the Site, Website and Mobile App access times and dates; and other statistics.
Usage Data may also includes geolocation data. The Site may collect and use geolocation data to calculate shipping charges and for other uses.
We use this information for technical administration of the Site, including to monitor and analyze use of the Site, to increase the functionality and user-friendliness of the Site, and to better tailor the Site to End Users’ needs.
Usage Data may be non-identifying or it may be associated with you. Whenever we associate Usage Data with Personal Information, we will treat it as Personal Information.
II. Collection of Information
We request certain information from you through the use of forms when you create an account, place an order, or sign up for our newsletter. For example, when placing an order or creating a member account, we may ask you to enter your first and last name, e-mail address, mailing address, and phone number. We may also ask for your payment information when placing an order or enrolling in programs with fees.
C. Usage Data
Usage Data are collected automatically by the Site’s servers and software. For example, because the Website automatically collects Usage Data for all End Users that visit the Website, your Website session will be tracked. Additionally, the Mobile App collects Usage Data and sends it to the Site servers to facilitate the Services provided to you through the Mobile App. You agree that we may collect and use technical data and related information, including technical information about your device, system and application software, and peripherals, to facilitate the provision of software updates, product support and other services to you related to the Mobile App.
Additionally, in some of our email messages, Krunch Kitchen LLC may use a “click-through URL” linked to content on the Site. When an End User clicks onto one of these URLs, the End User will pass through our server before arriving at the destination Web page. Krunch Kitchen LLC tracks this click-through data to help us determine End User interest in certain subject matter and measure the effectiveness of these End User communications. You can avoid being tracked in this way by not clicking text or graphic links in emails from Krunch Kitchen LLC.
Finally, we may use clear gifs or pixel tags, which are tiny graphic images, in order: (i) to advise us of what parts of the Site End Users have visited, (ii) to measure the effectiveness of any searches End Users perform, and (iii) to enable us to send emails in a format that End Users can read and tell us whether such emails have been opened in order to ensure us that we are sending messages that are of interest to End Users.
Some Web browsers may be configured to send Do Not Track signals to websites, or users may use similar mechanisms, to indicate a user’s preference that certain web technologies not be used to track the user’s online activity. The Site, including the Website, does not accept or process such Do Not Track signals or similar mechanisms.
The Site may provide messaging to enable End Users to communicate with one another and/or with Krunch Kitchen LLC. Krunch Kitchen LLC may review communications made between End Users using the Site’s messaging for legitimate business purposes, including in the course of customer service investigations regarding End User complaints and disputes between End Users.
F. Public Communications
Please note that if you use any bulletin board, chat room, comment posting feature, or other public communication service, forum, or feature offered through the Site, or post any information available for viewing by other End Users, any of the information that you share will be visible to other End Users. The information that you make available can be read, used, and collected by other End Users to send you unsolicited messages outside of the Site. Krunch Kitchen LLC is not responsible for the manner in which the Personal Information that you decide to share will be used by other End Users.
III. Use and Sharing of Information by Krunch Kitchen LLC
The End User information that Krunch Kitchen LLC collects may be added to our databases and used for business purposes, including for marketing and promotional purposes, for a statistical analysis of End Users’ behavior, for product development, for content improvement, or to customize the content and layout of the Site. In addition, Krunch Kitchen LLC will, on occasion, send emails to you about the Site or third-party products. If you do not want to receive email from us, visit the “Unsubscribe” link at the bottom of any Krunch Kitchen LLC email to remove yourself from continued receipt of such email messages.
Krunch Kitchen LLC’s policy is not to share the End User information it collects with third parties other than as specified below, or where an End User expressly consents to our sharing of certain information with a third party. We may share End User information with third parties under the following circumstances:
A. Connecting End Users
The Site uses certain information provided by End Users to connect End Users with each other.
B. Other Business Partners and Vendors
We work closely with certain business partners and vendors and we may provide End User information to our business partners and vendors so that they can offer or provide services to you. For example, we may provide End User information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. We may also employ third party companies and individuals for any of the following: to facilitate the Site; to provide the Site or portions of the Site on our behalf; to perform related services, including without limitation, maintenance services, database management, fulfillment, web analytics, and improvement of the features or functionality; or to assist us in analyzing how the Site is being used. [
Under certain circumstances, you may avoid having Krunch Kitchen LLC share your information with its business partners and vendors by not granting Krunch Kitchen LLC permission to share your information. Not granting Krunch Kitchen LLC permission to share your information with its business partners or vendors may limit your access to their services through the Site.
D. Business Transfers
As we continue to develop our business, we may buy, sell, or share assets in connection with, for example, a merger, acquisition, reorganization, sale of assets, or bankruptcy. In such transactions, information about End Users generally is often a transferred business asset. In the event that Krunch Kitchen LLC itself or substantially all of Krunch Kitchen LLC’s assets are acquired, information about our End Users may be one of the transferred assets.
E. Compliance with Law and Protection of Krunch Kitchen LLC and Others
We may release End User information when we believe, in our sole discretion, that release is appropriate: to comply with the law, including but not limited to, in response to a subpoena served on Krunch Kitchen LLC; to enforce or apply the Agreement, including the Terms and Conditions and other agreements, rules, and policies; to protect the rights, property, or safety of Krunch Kitchen LLC, our End Users, or others; or to prevent activity that we believe, in our sole discretion, may be or may become illegal, unethical, or legally actionable (including exchanging End User information with other companies and organizations for fraud protection).
F. Aggregate Site Use Information
We may release aggregate End User information (without revealing any Personal Information about you) to advertisers and other third parties in order to promote or describe use of the Site.
IV. International Transfer
By accessing and using the Site, you acknowledge and agree that Krunch Kitchen LLC controls and operates all parts of the Site from its offices in the United States of America and that the Site is intended for use by End Users located in the United States of America. Unless expressly stated to the contrary, Krunch Kitchen LLC makes no representation that the Site is appropriate or will be available for use in other locations.
V. Changing or Deleting Your Information
All End Users who have created an account on the Site may review, update, correct or delete the Personal Information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. We may retain an archived copy of your records as required by law or for legitimate business purposes.
We are very concerned with safeguarding your information. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. For example, we use commercially reasonable security measures such as encryption, firewalls, and secure socket layers (SSL) to protect End User information.
Please note that no security system is impenetrable. Accordingly, we do not guarantee the security of our databases, nor that information you supply won't be intercepted while being transmitted to us over the Internet or other network. Any information you transmit to Krunch Kitchen LLC, you do at your own risk. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting through the Site in the most expedient time possible and without unreasonable delay, as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
VII. Children’s Privacy
We are committed to protecting the privacy of children. Under the terms of the Agreement, End Users must be at least thirteen (13) years of age to access and use the Site. Any access to or use of the Site by anyone under the age of thirteen (13) is unauthorized, unlicensed, and in violation of the Agreement. By using the Site, you represent and warrant that you are thirteen (13) years of age or older and that you agree to and agree to abide by all of the terms and conditions of the Agreement. If Krunch Kitchen LLC believes that you are under the age of thirteen (13) or that you are not old enough to consent to and be legally bound by the Agreement, Krunch Kitchen LLC may, at any time, in its sole discretion, and with or without notice: (i) terminate your access to or use of the Site (or any portion, aspect, or feature of them), or (ii) delete any content or information that you have posted through the Site.
VIII. Contacting Us